eBox Desktop Client Software for macOS Ventura

Before you start

• Make sure your Mac is updated to the latest macOS so your screen matches the pictures. When this guide was written, the latest version was Ventura 13.0.1.
• Internet speed of at least 10 Mbps download and 1 Mbps upload per user. For example, an office with 5 users needs 50 Mbps download and 5 Mbps upload. Faster is better.
• At least 8GB RAM. Use 16GB or more if you run lots of apps at once.
• 10GB of free disk space for the eBox Cache.
• Only one eBox user can be set up per computer. You cannot switch between users.

Step 1: Sign in to the eBox website

Step 2: Open the Mac installer page

Click Install Mac Client (left side).

Step 3: Download the installer

Download the Installer Package (MacOS 10.13 and above). Choose the bottom link.

Step 4: Open the installer

Double-click the downloaded dmg file, then double-click the package box.

Step 5: Install Rosetta if asked

If your Mac has an M1 or M2 chip, the installer asks you to install Rosetta. Non-Intel chips need it.

Click Install.

Step 6: Continue past the Introduction page

On the Introduction page, click Continue.

Step 7: Continue past the License page

On the License page, click Continue.

Step 8: Agree to the license

Agree to the terms of the software license agreement.

Step 9: Install

Click Install.

Step 10: Let it install

The installer puts Cloud Drive Mac Client in your Applications folder.

Step 11: Close the installer

When it finishes, click Close.

Step 12: Eject the installer disk

Eject CloudDriveInstallation under Locations.

Step 13: Open System Settings

Open System Settings.

Step 14: Find the Finder extensions

1. Type Extensions in the search box.
2. Select Extensions.
3. Click Added extensions.

Step 15: Turn on the Finder extension

Turn on Finder extensions under Cloud Drive Mac Client.

Click Done.

Step 16: Launch eBox

Open Applications and double-click Cloud Drive Mac Client.

eBox starts by itself when your computer starts.

Step 17: Find the shortcuts

A shortcut is placed on your desktop and in the top right menu bar.

Step 18: Open eBox Drive

Open eBox Drive from the top right menu bar.

Step 19: Click OK

At the prompt, click OK.

Step 20: Open Privacy & Security

In System Settings, click Privacy & Security.

Step 21: Open Full Disk Access

Scroll up on the right side and click Full Disk Access.

Step 22: Add an app

Click the + button.

Step 23: Pick the eBox app

Select Applications, select Cloud Drive Mac Client, then click Open.

Step 24: Reopen the app

Click Quit & Reopen.

Step 25: Add eBox to Finder

Drag the eBox shortcut into Favorites in Finder for easy access.

Step 26: Allow notifications

When you see this notification, click the Options drop-down menu and select Allow.