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eBox Desktop Client Software for macOS (M1-based)

This tutorial will show you how to install the eBox Desktop Client Software on macOS and Apple M1 (CPU) computers.

System Requirements:
- macOS Big Sur
- Minimum Internet speed 5 Mbps download / 1 Mbps upload per user (example: if your office has 5 users, you need a connection that is at least 25 Mbps down / 5 Mbps up), the faster the better.
- Minimum 4GB RAM (8GB or more if you run lots of apps at the same time)
- 5GB of disk space available for the eBox Cache

At the time of this writing, the latest macOS is Big Sur 11.4


Step 1: SIGN IN to the eBox Website


Step 2: Click the User Menu (top right) and select Download and install desktop client from the dropdown menu.


Step 3: Download and install the desktop software (select the bottom link)


Step 4: Install Rosetta during installation


Step 5: Open System Preferences, go into Users & Groups


Step 6: Click the Login Items tab, then the + button at the bottom


Step 7: Browse to Applications > Select Cloud Drive Mac Client > Click Add
Restart your computer


Step 8: At this Login prompt, enter your eBox User Name and Password, click Login


Step 9: There will be a shortcut placed on your desktop and top right menu


Step 10: Open eBox Drive
At this prompt, Click OK


Step 11: Open System Preferences, go into Extensions


Step 12: Under Cloud Drive Mac Client, check the box for Finder Extensions


Step 13: For easy eBox access in Finder, drag the eBox shortcut into Favorites


Frequently accessed files are stored in your 5GB eBox Cache, this allows quick access to those files. Files in the eBox Cache are accessible even if you don't have an internet connection, suitable for users in the field who work with a laptop offline. Whenever you re-establish an internet connection with our servers, the files from the laptop will sync to our servers.