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Outlook 2019 / Microsoft 365 - IMAP Setup

This tutorial will show you how to setup your EnGuard IMAP Email Account in Outlook 2019Microsoft 365.

Screenshots are for reference only. Please read the instructions at each step.

 

Determine Your Mail Server Address

You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to Outlook. 

Step 1: Open a web browser on your computer and go to webmail.yourdomain.com (replace yourdomain.com with your actual domain name)
For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com

Do not use a search box (from Google, Bing, Yahoo, etc.) or include http:// or https:// when entering the URL into the browser's address bar.

 

Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL.
In this example, the mail server address is: mail.enguard.com

 

Step 3: Please write down your mail server address, you will need it to complete the steps below.

 

Step 4: Test your email address and password to see if you can login
If you are unable to login, please ask your administrator to provide you with the correct login.

 

Step 5: If you are adding an email account to Outlook for the first time, you will see this prompt.
Enter your email address
Click Connect

 

If you are adding an additional email account to Outlook, click on File

 

Click Add Account

 

Step 6: Select IMAP

 

Step 7: Fill in the following details.
A) Enter your mail server address
B) Enter Port: 993
C) Encryption Method: SSL/TLS
D) 
Enter your mail server address
E) Enter Port: 587
F) 
Encryption Method: STARTTLS
Click Next

 

Step 8: Enter your password 
Click Connect

 

Step 9: Click Done