What kind of service level or uptime can I expect with EnGuard?
Our service level history is 99.9%, which is at most 8.76 hours of downtime a year.
We have a service level history of 99.9%. There are 8,760 hours in a year, so that is a maximum downtime of 8.76 hours per year. Downtime is usually caused by scheduled or unscheduled maintenance, and our system is monitored at all times.
Our facility has a very good track record of minimal outages in over 10 years, and our servers have never had a hardware or software failure.
We built our technical infrastructure for redundancy, security and uptime that most other companies might consider overkill. We believe we are simply doing things the right way, and we will keep improving our system to bring you even more robust service, year after year.