This tutorial will show you how to setup a Group Chat.
You must be an administrator on the account and have access to our Control Panel.
In this example, we will create a Group Chat named Sales that will include John, Jane, and Barb.
Step 1: In the Control Panel, click on the Groups icon
Step 2: Click on the + Create Mail Group button
Step 3: Complete the Mail Group Properties page:
1) E-mail Address: type the name of the group.
2) Select your domain name from the drop down menu.
3) Group E-Mails: type the user addresses that you want to include in the group.
Step 4: Click Save
Step 5: Contact us to turn on eChat for this group
You will need to send an email to our support team to have us enable group chat for the group you created. Only authorized contact email addresses have authority to email requests for account changes, like this one. Anytime, you add or remove users to the group chat it will disable the group chat, you will need to email us to re-enable the group chat.
Step 6: Once you receive an email from us confirming that we have turned on group chat for your group, you will now see the group in Webmail.