Home > Apple Mac Computers > Exchange Web Services Setup on Mac OS High Sierra

Exchange Web Services Setup on Mac OS High Sierra

This tutorial will show you how to setup Exchange Web Services on Mac OS High Sierra.


At the time of this writing, the latest Mac OS version is High Sierra 11.0, please make sure your computer is updated to the latest version of Mac OS to ensure the screenshots below match your version.

Autodiscover will automatically configure your email account when adding it to Apple Mail. In order for Autodiscover to work, you must be using our name servers. Or, if you are using an external DNS service, you must have our Autodiscover DNS records properly setup.

Exchange Web Services will sync the Mail, Calendar, Contacts, Reminders, and Notes applications on your Mac with our Webmail.
You must be subscribed to Plan 3 for Exchange Web Services to work.


Screenshots are for reference only. Please read the instructions at each step and do not use the information in the screenshots.



Step 1: Open System Preferences




Step 2: Click Internet Accounts





Step 3: Click Exchange






Step 4: Enter your account information:

A) Enter your name, this will be the displayed on all outgoing messages (what recipients see).
B) Enter your email address
C) Enter your email password

Click Sign In





Step 5: Enter your email address as the User Name, then click Sign In





Step 6: Select all the options that you want to sync with our webmail, then click Done





Step 7: Open Apple Mail





Step 8: From the Mail menu, select Preferences





Step 9: Click the Accounts icon
Description: Give this account a name to identify it (useful if you have multiple email accounts in Apple Mail)






Step 10: Complete the following Accounts preferences:

Click Mailbox Behaviors
For Erase deleted messages, select Never

Close Preferences






Step 11: (Optional) Organize your messages by conversation.

From the View menu, select "Organize by Conversation" in the drop-down.
This will group your email messages into Conversation mode. Some people like this view, while some people do not.
You can turn it on or off here, any time.