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Email Setup on Apple Mail in macOS Big Sur

This tutorial will show you how to setup your EnGuard IMAP Email Account in Apple Mail 14.x on macOS Big Sur.

At the time of this writing, the latest macOS version is Big Sur 11.0.1 please make sure your computer is updated to the latest version of macOS to ensure the screenshots below match.

Do not skip any steps in this tutorial. Following these instructions out of order or failing to finish each step will likely result in an error or incorrect setup. You must know your current email address and password to add your account to the native Mail app on your Mac

Screenshots are for reference only. Please read the instructions at each step.

 

Determine Your Mail Server Address

You will use the mail server address for both Incoming Mail Server and Outgoing Mail Server settings when adding your email account to Apple Mail. 

Step 1: Open a web browser on your computer and go to webmail.yourdomain.com (replace yourdomain.com with your actual domain name)
For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com
Do not use a search box (from Google, Bing, Yahoo, etc.) or include http:// or https:// when entering the URL into the browser's address bar.

 

Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL.
In this example, the mail server address is: mail.enguard.com

 

Step 3: Please write down your mail server address, you will need it to complete the steps below.

 

Step 4: Test your email address and password to see if you can login
If you are unable to login, please ask your administrator to provide you with the correct information.

 

Add Your Email Account to the Mail app

Step 5: Open Mail

 

Step 6: From the Mail menu (top left), select Preferences

 

Step 7: Click the Accounts icon, then click the + sign at the bottom left

 

Step 8: Select Other Mail Account...
Click Continue

 

Step 9: Complete the following fields:

A) Enter your name, this will be the displayed on all outgoing messages (what recipients see)
B) Enter your email address
C) Enter your email password
Click Sign In

 

Step 10: Enter your mail server address twice, then click Sign In

 

Step 11: Uncheck Notes, as this feature is not supported, then click Done

 

Step 12Description: Give this account a name to identify it (useful if you have multiple email accounts in Apple Mail)

 

Step 13: Click Mailbox Behaviors
Erase deleted messages: select Never from the drop-down
Close Preferences

 

Step 14 (Optional): By Default, Mail turns Conversation mode ON. Some people like this view, while some people do not.
To turn it off, from the View menu (top left), select Organize by Conversation to remove the checkmark (repeat this step to turn it back on)