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Exchange Web Services Setup on Mac OS Sierra

This tutorial will show you how to setup Exchange Web Services on Mac OS Sierra.

At the time of this writing, the latest Mac OS version is Sierra 10.12.6, please make sure your computer is updated to the latest version of Mac OS to ensure the screenshots below match your version.

Autodiscover will automatically configure your email account when adding it to Apple Mail. In order for Autodiscover to work, you must be using our name servers. Or, if you are using an external DNS service, you must have our Autodiscover DNS records properly setup.

Exchange Web Services will sync the MailCalendarContactsReminders, and Notes applications on your Mac with our Webmail.
You must be subscribed to Plan 3 for Exchange Web Services to work.


Screenshots are for reference only. Please read the instructions at each step and do not use the information in the screenshots.


Step 1: Open System Preferences





Step 2: Click Internet Accounts





Step 3: Click Exchange






Step 4: Enter your account information:

A) Enter your name, this will be the displayed on all outgoing messages (what recipients see).
B) Enter your email address
C) Enter your email password

Click Sign In





Step 5: At this prompt, click Continue





Step 6: Enter your email address as the User Name, then click Sign In






Step 7: Select all the options that you want to sync with our webmail, then click Done






Step 8: Open Apple Mail






Step 9: From the Mail menu, select Preferences





Step 10: Click the Accounts icon
Description: Give this account a name to identify it (useful if you have multiple email accounts in Apple Mail)






Step 10: Complete the following Accounts preferences:

Click Mailbox Behaviors
For Erase deleted messages, select Never

Close Preferences






Step 12: Disable Junk Filtering

Click Junk Mail icon
Uncheck: Enable junk mail filtering
Close Preferences





Step 13: (Optional) Organize your messages by conversation.

From the View menu, select "Organize by Conversation" in the drop-down.
This will group your email messages into Conversation mode. Some people like this view, while some people do not.
You can turn it on or off here, any time.