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Sending files with Secure File Link

Our Secure File Link feature enables you to send files up to 2GB in size, to anyone, from our Secure Cloud.

This tutorial will show you how to upload your files to our Secure Cloud and send encrypted links to the files, so your recipient may download them securely.


Step 1: First, log into your address on our Webmail System from your internet browser.

We are using Google Chrome and logging into a demo address on mail3.enguard.com in this example.



Step 2: Click on the Secure Files Link Storage icon.




Step 3: Click Upload. 

Select a file from your computer.
Click Open and it will upload the file to our Secure Cloud.




Step 4: Select the file (it should be highlighted in blue) and click Edit.



Step 5: File Protection Options:

A) You can set an expiration time on the link so the recipient has a limited time to download the file. If you don't want to time expire the link, leave this blank.

  • Click the calendar icon and select a date.
  • Click the clock icon to select a time.
  • Check the box to enable the expiration.

B) You can also password protect the link by entering a password and check the box to enable it.

  • For security purposes, we do not recommend that you include the password in the same email.
  • You can include a password hint to something personally identifiable to them.
  • Or, tell them the password via a phone call, text, or email message to another address. 

C) Check the box to Enable public access. This will create an encrypted link in the Public URL box. Please do not alter this link.

D) When you are finished preparing the file, click Save.




Step 6: Send Your Secure File Link via Email

When composing or replying to a message in Webmail, you can add a secure file link to your message.

Place your cursor wherever you would like to add the link in the message body.

Then, click Secure File Link to insert the link.





Step 7: Access Uploads from Secure File Link Storage

When you click Secure File Link, you will access the secure cloud to select your file from Secure File Link Storage. 

Click on this cloud-shaped icon to access your uploaded files.





Step 8: Select the file you want to add to your email.

Click on the file, then click OK.





Step 9: Your Secure File Link has been Added to the Message.


You will see the link you selected in your message. Note that the link will be the file name.

You may insert as many secure file links in an email message as you like.

Once you are finished composing your email message, send it off as usual.

The recipient will click on the link from your email and be taken to a secure web page to download the file.





What Your Recipient Sees:



The password field will only appear if you set and enabled a password on that particular secure file link.

If you set an expiration time on the link, the link will break after the expiration time/date and no longer provide them with the file.

Make sure the recipient has downloaded the file before you delete it from your Secure File Link Storage.

Keep in mind, both your email and the files you upload to Secure File Link Storage count towards the total available storage space on your address. 

You may delete your uploaded files from Secure File Link Storage any time to make room for more files in the future.


Happy sending!