macOS Sync is a feature exclusively available on our Enterprise Plan.
It will synchronize the following macOS Apps: Mail, Calendar, Contacts, Reminders, and Notes with our Webmail.
macOS Sync will also give you access to Shared Calendars from our Webmail.
Combined with our Mobile Sync feature, your Mobile Device, our Webmail, and Mac will be completely in sync (example: add a calendar appointment on your Phone and it will show up in Webmail and your Mac or add a calendar appointment on your Mac and it will show up in Webmail and your Phone).
This tutorial will show you how to setup your EnGuard macOS Sync Enabled Email Account in macOS Ventura. At the time of this writing, the latest macOS version is Ventura 13.0.1 please make sure your computer is updated to the latest version of macOS to ensure the screenshots below match.
Do not skip any steps in this tutorial. Following these instructions out of order or failing to finish each step will likely result in an error or incorrect setup. You must know your current email address and password to add your account to the native Mail app on your Mac.
Screenshots are for reference only. Please read the instructions at each step.
Determine Your Mail Server Address
You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to an Mail.
Step 1: Open a web browser on your computer and go to webmail.yourdomain.com (replace yourdomain.com with your actual domain name)
For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com
Do not use a search box (from Google, Bing, Yahoo, etc.) or include http:// or https:// when entering the URL into the browser's address bar.
Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL.
In this example, the mail server address is: mail.enguard.com
Step 3: Please write down your mail server address, you will need it to complete the steps below.
Step 4: Test your email address and password to see if you can login
If you are unable to login, please ask your administrator to provide you with the correct information.
Add Your Email Account to the Mail app
Step 5: Open Mail
Step 6: From the Mail menu (top left), select Settings
Step 7: Click the Accounts icon, then click the + sign at the bottom left
Step 8: Select Microsoft Exchange
Click Continue
Step 9: Complete the following fields:
A) Enter your name, this will be the displayed on all outgoing messages (what recipients see)
B) Enter your email address
Click Sign In
Step 10: Click Sign In
Step 11: Enter your email password
Click Sign In
Step 12: Enter your mail server address twice, then click Sign In
Step 13: Select all the Apps you would like to sync with our Webmail
Click Done
Step 14: Description: Give this account a name to identify it (useful if you have multiple email accounts in Apple Mail)
Step 15: Click Mailbox Behaviors
Erase deleted messages: select Never from the drop-down
Close Preferences
Step 16 (Optional): By default, Mail delays sending outbound messages for 10 seconds, this gives you the opportunity to cancel the send if you changed your mind.
To turn it off and have messages send out immediately, from the Composing tab, select Off from the Undo send delay dropdown.
Step 17 (Optional): By Default, Mail turns Conversation mode ON. Some people like this view, while some people do not.
To turn it off, from the View menu (top left), select Organize by Conversation to remove the checkmark (repeat this step to turn it back on)