This tutorial will show you how to setup your Enguard Email Account on an Android Tablet.
If you have ActiveSync enabled for your account, please use our ActiveSync Setup on Android Tablets tutorial.
At the time of this writing, the latest Android OS version is 7.1.1 Nougat, please make sure your tablet is updated to the latest version of Android OS to ensure the screenshots below match. We highly recommend setting up your email account when your phone is connected to Wi-Fi. If you are on 3G/4G/LTE, make sure you have good reception while in one place and not moving around.
Do not skip any steps in this tutorial. Following these instructions out of order or failing to finish the steps will likely result in an error or incorrect setup. You must know your current email password to add your account to the native Email app on your smart phone.
Screenshots are for reference only. Please read the instructions for each step.
- Determine your Mail Server Address
- Add Your Email Account to the Android Email App
- Optional Setting: Notifications
Determine Your Mail Server Address
You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to mobile devices or third party desktop applications.
So, first let's determine your mail server address.
Step 1: Open a web browser on your computer and go to webmail.yourdomain.com
Replace yourdomain.com with your actual domain name.
For example, if your email address is firstname.lastname@example.org, you would type in webmail.xyzhealth.com.
Do not use a search bar or include http:// or https:// when entering the address into the browser's url bar.
Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL, right before /Login.aspx.
In this example (below) the mail server address that we were redirected to is mail3.entrvst.com.
Step 3: Please write down your mail server address, you will need it to complete the steps below.
Add Your Email Account to the Android Email App
Step 1: Touch Email
Step 2: Touch the three dots in the top right corner. If this is the first address installed, skip to step 5.
Step 3: Touch Settings
Step 4: Touch the +icon
Step 5: Touch Others
Step 6: Complete both fields and then touch Manual Setup
A) Type your email address
B) Type your email password
Touch Manual Setup
Step 7: Touch IMAP
Step 8: Complete the following fields for IMAP settings:
A) Under Username: type your email address
B) Under IMAP server: type your mail server address
C) Under Port: type 993
D) Under the Security type drop-down, select TLS
Step 9: Complete the following fields for SMTP settings:
A) Under SMTP server, type your mail server address
B) Under Port: type 587
C) Under the Security type drop-down, select STARTTLS
D) Under Username, type your email address
Step 10: Choose Send and Sync Settings
1. Under the Inbox checking frequency drop-down, select a time interval to check for new messages, we recommend Every 15 minutes
2. To always send email from this address, put a check in the box: Send email from this account by default.
Step 11: Account Name Settings
1. Under Give this account a name: type a description for this account on your phone
2. Under Your name: type your name, this will be the displayed on all outgoing messages (what recipients see).
Step 12: Touch Options menu in the top right
Step 13: Touch Settings
Step 14: Touch your email account
Step 15: Set your Signature
Your account has been added to the Android Email App.
Optional Setting: Notifications
You can also set up "new mail" sound and visual notifications.
Simply scroll down from where you set your Signature and select your ringtone for new mail sound notifications.