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eBox Administrator - Quick Start Guide

Welcome to the eBox Administrator Quick Start Guide!

This is a required setup tutorial for all new eBox administrators.
Use this guide to learn proper user creation, folder collaboration, and administrative procedures.


Topics Covered:

  1. Logging into eBox for the First Time
  2. Creating eBox Users
  3. Creating Team Folders
  4. Administrative Menu Shortcuts


Logging into eBox for the First Time


The first time you login to the eBox Web Interface, you will see the web-based "File Browser"

  • We have already setup two example folders for you: Documents and Pictures.
  • You can setup as many other, new folders as you like and delete those default example folders if you prefer.
  • You can upload files and entire folders from your computer to eBox by dragging and dropping them into the File Browser.



For more in-depth tutorials on working with folders and files in the eBox Web Interface, please see:

Working with Folders in the eBox Web Interface
Working with Files in the eBox Web Interface



Create eBox Users


Now you can start creating your eBox users. This is not done from your file browser, but from your management console. 

Step 1: Click the gear icon on the top right to go to your Management Console.





Step 2: Under Users, Click Add New User.





Step 3: Click Native User.





Step 4: Complete the following: 

1) Enter the user's first name
2) Enter the user's last name
3) Enter the user's email address
4) Set a storage limit for this user*

Recommended User Storage Quota Sizes:
eBox Plan One: 100GB
eBox Plan Two: 1000GB
eBox Plan Three: 0 (Unlimited Storage)

You can set the storage limit to whatever you like, up to your eBox plan's total usable storage.








Step 5: Click COMMIT

We will send the user's login details via email directly to them.






Step 6:  You will see the new eBox user you created under Users.




For an in-depth tutorial on managing eBox users see:

Managing eBox Users 


Creating Team Folders

Next, we will show you how to create a Team Folder that is shared with your eBox users. Team Folders, which must be created with these exact steps for best functionality, are the means by which you can share folders with all of your users or with particular teams of your users, based on your preference. Any user may be assigned as a "collaborator" to any Team Folder.

Please, do not create team folders or attempt to set up a shared folder environment for collaboration purposes by any other means.



Step 1: First, make sure you are in your management console area (click the gear icon in the top right)





Step 2: Under Team Folders (Shared Work Space) click CREATE TEAM FOLDER





Step 3: Click the down-arrow button to expand Existing Tenant Storage.

Then, select Default Tenant Storage.







Step 4: Enter a name for this team folder in the box.

In this example, we have named our Team Folder "Company Files"







Step 5: Select Add Collaborator.






Step 6: Select Existing User/Group.






Step 7: Select the user(s) you want to have access to this team folder by checking the boxes on the right.

Then, click DONE.






Step 8: Click the Save icon.





Step 9: Click the menu icon at the top of your screen to show the left panel

Click the dashboard icon in the top left. You will return to your Management Console Dashboard. 





Step 10: You will now see your newly created team shared folder on your management console dashboard.





A note concerning Team Folder Creation:

Your team folder icon, when you are on your management console dashboard, should look like the icon above (though with your own folder name).
If your team folder icon on the dashboard does not match the one above, please delete and carefully recreate the folder.
You must use the instructions we provide to create fully functional, syncing team folders.


For an in-depth tutorial on managing team folders, please see:

Managing Team Folders


Administrative Menu Shortcuts

You can navigate between your Management Console, File Browser, and Account Settings by using the icons in the top right.


Management Console


Access your Management Console dashboard by clicking the Gear Icon in the top right after logging into the eBox web interface.

This takes you to the main screen of the Management Console, also known as your Dashboard




While working in the Management Console, you can return to the Dashboard or navigate to other management areas.

Click the Menu Icon to the left of the word Dashboard at the top of the page.
This opens the Left Panel Menu, where you will see shortcuts to all administrative areas within the management console:
Dashboard, Team Folders, User Management, Reports, and Control Panel






File Browser


To return to the File Browser from your management console, click the folder-shaped My Files icon in the top right.





Account Settings

To view your Account Settings, click the Profile icon.
From this menu you can view your connected devices, change your password, logout, and more.


That's it! You and your users are now up and running. This guide showed you the basics, but there's more to learn.

Please see our other eBox tutorials for installing the eBox drive application on computers and mobile devices.

Feel free to email our support team if you have questions that our tutorials do not cover.