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Sharing Email Folders

Last updated June 12, 2024

Share an email folder with one person or everyone in your organization, and what each access level means.

This guide shows you how to share an email folder with other users in your organization. Any user can share any email folder. In this example, we share a folder named Client with Sue and Beth.

Step 1: Choose Share Folder

Right-click the folder you want to share and click Share Folder.

Step 2: Pick who and how much access

You can share the folder with one user, several users or all users.

A) Start typing the user's name. A pop-up lists matching names. Select the user. (To share with all users, see Step 3.)
B) Set the Access permission (see the list below).
C) You can also choose to share all the subfolders in this folder.

Click Save.

What each access level means

  • None: This acts as a "negater". For example, use it when you want to give everyone access except one specific user.
  • Read-Only: The user can only view the items in the folder. They cannot edit emails, add emails and so on.
  • Manage: The user can add, edit and delete any items in the folder, but not the folder itself.
  • Owner: The user gets full control, including the ability to rename or delete the shared folder. They use it just as if it were their own.

Step 3: Or share with everyone

To share the folder with all users in your organization, select Everyone under User Groups. Set the Access permission. You can also choose to share all the subfolders. Click Save.

Step 4: Check the shared folder

The shared folder now shows under the Shared With Me section for the people you shared it with.

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