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Sharing Email Folders

This tutorial will show you how to Share Email Folders with other users within your organization.

Any user can share any email folder with other users.
In this example, we will share a folder named Clients between John and Beth.

 

Step 1: Right-click on the folder you want to share, then click Edit Mapped Folder

 

Step 2: You can share this folder with an individual user or multiple users
A) Click on Sharing
B) Start typing the user's name, a pop-up will list names matching that user, select the user
C) Select Access permission
None - They have no access to your folder.
Read Only - They can view the contents your folder, reply to messages in it, but cannot delete or move any messages. Replies still come from their address.
Full - They have full control to read, reply to, delete, move messages in your folder, and create subfolders. Replies still come from their address.

Click Save

 

Step 4: You can share the folder with all users within your organization
A) Click on Sharing
B) Select Everyone under User Groups
C) Set Access permission
Click Save

 

Step 5: The sharing icon will appear next to any shared folder

 

Step 6: From the other user's email tab (default when you login) click on the menu icon on the bottom left.

 

Step 7: Select Map Folder

 

Step 8: Enter a name the shared folder, then click Attach

 

Step 9: The Shared Folder is now accessible under the custom folders section.