Apple iPhone and iPad

Email Setup on iPhone

This tutorial will show you how to setup your Enguard email account on an iPhone. If you have ActiveSync enabled for your account, please use our ActiveSync Setup on iPhone (https://support.enguard.com/476896-ActiveSync-Setup-on-iPhone) tutorial. At the time of this writing, the latest iOS version is 11.4, please make sure your phone is updated to the latest version of iOS to ensure the screenshots below match. We highly recommend setting up your email account when your phone is connected to...

ActiveSync Setup on iPhone

This tutorial will show you how to setup ActiveSync on your iPhone. You must be subscribed to ActiveSync from us, otherwise this tutorial will not work for your iPhone. If you do not have ActiveSync, please use the Email Setup on iPhone (https://support.enguard.com/878016-Email-Setup-on-iPhone) tutorial instead. If you are on Plan 3 and need us to enable ActiveSync for your account, please email (https://www.enguard.com/contact) our support team before setting up your iPhone. At the time ...

Email Setup on iPad

This tutorial will show you how to setup your Enguard email account on an iPad. If you have ActiveSync enabled for your account, please use our ActiveSync Setup on iPad (https://support.enguard.com/894130-ActiveSync-Setup-on-iPad) tutorial. At the time of this writing, the latest iOS version is 11.4, please make sure your iPad is updated to the latest version of iOS to ensure the screenshots below match. We highly recommend setting up your email account when your iPad is connected to Wi-Fi....

ActiveSync Setup on iPad

This tutorial will show you how to setup your Enguard email address with ActiveSync on your iPad. You must be subscribed to ActiveSync with us. Otherwise, this tutorial will not work for your iPad. If you do not have an ActiveSync license for your email address, please use the Email Setup on iPad (https://support.enguard.com/157449-Email-Setup-on-iPad) tutorial instead. If you know that your company/domain is on Plan 3 (https://www.enguard.com), and you need us to enable ActiveSync for your ema...

My iPhone / iPad suddenly won't connect to your server

Devices Disconnected from Wifi If your iPhone / iPad has been working but all of a sudden is unable to connect to our server, first make sure you have a good wifi connection. You can check if your internet is active and not "down" by trying to go online with another device or computer nearby, or you can open up Safari on your device and try going to a web page you do not frequent. For example, you can try going to entrvst.com to see if it loads our website homepage. Devices Disconnected fro...