Email Setup on Thunderbird for macOS
Add your EnGuard IMAP email account, and optionally eChat, to Thunderbird on a Mac.
When this guide was written, the latest Thunderbird was 78.5.1. Update your software to the latest version so the screenshots match.
The screenshots are for reference only. Please read the instructions at each step.
Part 1: Find your mail server address
You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to Thunderbird.
Step 1: Open webmail in your browser
Open a web browser on your computer and type webmail.yourdomain.com in the address bar. Replace yourdomain.com with your own domain name.
For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com
Type it in the address bar at the top of the browser, not in a search box (Google, Bing, Yahoo and so on). Do not type http:// or https:// in front of it.
Step 2: Find your mail server address
You will be sent to your mail server automatically.
Your mail server address is the first portion of the URL.
In this example, the mail server address is: mail.enguard.com
Step 3: Write it down
Write down your mail server address. You will need it for the steps below.
Step 4: Test your login
Check that your email address and password work by logging in to webmail.
If you cannot log in, ask your administrator for the correct login.
Part 2: Add your email account to Thunderbird
Step 5: Open Thunderbird
Step 6: Fill in your details
Complete these fields:
A) Enter your name. This is the name recipients see on all outgoing messages.
B) Enter your email address
C) Enter your email password
Click Configure manually...
Step 7: Enter your server settings
Complete these fields:
A) Enter your mail server address
B) Enter your mail server address
C) Select 993
D) Select 587
E) Select SSL/TLS
F) Select STARTTLS
Click Re-test.
Step 8: Finish
Click Done.
Part 3 (Optional): Connect EnGuard Chat (eChat)
Step 9: Open the Chat tab
Click the Chat tab.
Step 10: Get started
Click Get Started.
Step 11: Choose XMPP
Select XMPP.
Click Continue.
Step 12: Enter your user information
In this example, the email address is jdoe@emaildemo.net.
A) Enter the username before @
B) Enter the domain name after @
C) Click Continue
Step 13: Enter your password
Enter your email password.
Click Continue.
Step 14: Continue
Click Continue.
Step 15: Finish chat setup
Click Done.
Step 16: Open the chat status
Click Show chat status.
Step 17: Open Properties
Click Properties.
Step 18: Enter the server
For Server, enter your mail server address.
Close the Account Settings tab.
