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Request Read Receipts

Last updated June 12, 2024

Ask for a read receipt on one message or on every message you send.

When you request one, your recipient sees this message: "The sender has requested that a read receipt be sent when this message is read. Do you want to send a receipt? Yes | No". They can accept by clicking Yes or decline by clicking No.

Not every email provider or app supports read receipts, so they are not 100% reliable. Most popular email services do support and return them. But some recipients are not set up for it, and you will not get a receipt when they open your message.

Request a read receipt on one message

Write a new message, click the Action menu and select Request Read Receipt.

Request read receipts on every message

Step 1: Open Settings

Click the More drop-down menu and choose Settings.

Step 2: Turn it on

In the Webmail tile, toggle right to turn on Request read receipts by default.

Step 3: Save

Click Save.

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