What to expect with our Setup service

Our mission is to make your life easier by taking charge of your setup, so you and your team can focus on your business. To make the switch or start as smooth as possible, we strongly encourage you to take our complimentary setup and training call and complimentary email data migration. As soon as your order is submitted and verified, we call you to schedule a time.

What we cover on the call

1. We walk you through our Control Panel to set up email addresses.
2. We show you our Secure Webmail Interface and give you a tour of its features.
3. We review the EnGuard Security Tools and HIPAA compliance best practices for your users.
4. We give you the information to set up email software such as Microsoft Outlook or Apple Mail.
5. We give you the information to set up mobile devices such as iPads, iPhones and Androids.

Our technicians are experienced, approachable and trained to help anyone set up an account with minimal fuss, no matter your technical level. Whether you are an IT professional or an occasional user, let us help you get started.

Good to know

• The first setup and training call is complimentary for any new account.
• Re-training or extra setup and training calls may be charged by the hour.
• Skipping the setup and training call waives your 30-day money back guarantee.

For more about migration, see What to expect with our Migration service.