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eBox User Quick Start Guide

Last updated February 5, 2024

Sign in to eBox for the first time, change your password and find your team folders.

Step 1: Sign in to the eBox website

Use the temporary password we sent you by email.

Step 2: Look around the web file browser

Every new user gets a default Documents folder and Pictures folder. You can delete them if you want.

You can drag and drop files and folders into the web page. Everything in All my files is private. Other users cannot see it.

This website has limited functionality. Install the desktop software at the end of this guide.

If your eBox administrator gave you access to a Team Folder, it shows up here. In this example, the team folder is named Company and several eBox users share it.

Users cannot see each other's files. Only files in a team folder are shared with the users assigned to that folder.

Step 3: Change your password

Click the User Menu (top right) and choose Change Password.

Step 4: Enter your passwords

Type the temporary password we sent you into the Old Password box.

Type your New Password twice, then click OK.

All done

For the full eBox experience, install the desktop software on your computer.

eBox Desktop Client Software for Windows

eBox Desktop Client Software for Mac

You can also get our mobile app for iOS and Android. Search for EnGuard Box in the App Store or Google Play.

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