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Email Setup in Mozilla Thunderbird for PC

This tutorial will show you how to setup your email account in Mozilla Thunderbird

Mozilla Thunderbird is a free mail client option that we support use of for Windows users. 

You can download Thunderbird for free from Mozilla and begin using it immediately. 

At the time of this writing, the latest version of Mozilla Thunderbird is 102.11.0, please make sure your software is updated to the latest version to ensure the screenshots below match.

Screenshots are for reference only. Please read the instructions at each step.


Determine Your Mail Server Address

You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to an Thunderbird. 

Step 1: Open a web browser on your computer and go to webmail.yourdomain.com (replace yourdomain.com with your actual domain name)
For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com
Do not use a search box (from Google, Bing, Yahoo, etc.) or include http:// or https:// when entering the URL into the browser's address bar.


Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL.
In this example, the mail server address is: mail.enguard.com


Step 3: Please write down your mail server address, you will need it to complete the steps below.


Adding a New account to Thunderbird


Step 4: Select Account Settings and then Add Mail Account


Step 5: Add account details for setup:

A) Enter your name, this will be the displayed on all outgoing messages (what recipients see).
B) Enter your email address
C) Enter your password

Click Configure Manually


Step 6: Complete the following fields:

Caution: A lot of people get stuck here, be sure you have successfully completed steps 1-3 above, and type your mail server address, email address, and password very carefully here. Most of our support calls are the result of simply misspelling, or typing in your details incorrectly.

A) Enter your mail server address
B) Select 993
C) Enter your mail server address
D) Select 587

Click Re-test


Step 7: Click Done


Step 8: Click into your Inbox and all your folders will begin to download from our webmail/server.


Step 9: Click the menu icon and then Account Settings


Step 10: Go into Junk Settings

Un-check: Enable adaptive junk mail controls for this accountYou can close Settings tab after this.