Email Setup on Outlook 2019 / Microsoft 365

This guide shows you how to add your EnGuard IMAP email account to Outlook 2019 or Microsoft 365. It takes about 10 minutes.

Part 1: Find your mail server address

You will use your mail server address for both the incoming mail server and the outgoing mail server settings in Outlook.

Step 1: Open webmail in your browser

Open a web browser on your computer and type webmail.yourdomain.com in the address bar. Replace yourdomain.com with your own domain name.

For example, if your email address is bob@xyzhealth.com, type webmail.xyzhealth.com.

Step 2: Find your mail server address

You will be sent to your mail server automatically. Your mail server address is the first part of the web address you land on.

In this example, the mail server address is mail.enguard.com.

Step 3: Write it down

Write down your mail server address. You will need it for the steps below.

Step 4: Test your login

Check that your email address and password work by logging in to webmail. If you cannot log in, ask your administrator for the correct login.

Part 2: Add your account in Outlook

Step 5: Start adding an account

If this is the first email account in Outlook, you will see this prompt. Type your email address and click Connect.

If you are adding another account to Outlook, click File.

Then click Add Account.

Step 6: Choose IMAP

Select IMAP.

Step 7: Enter the server details

Fill in the details below, then click Next.

A) Incoming mail server: your mail server address
B) Incoming port: 993
C) Encryption method: SSL/TLS
D) Outgoing mail server: your mail server address
E) Outgoing port: 587
F) Encryption method: STARTTLS

Step 8: Enter your password

Type your password and click Connect.

Step 9: Finish

Click Done. Your account is ready to use.