Email Setup on Samsung Galaxy Phone (Android 14)

Last updated August 14, 2024

Add your EnGuard IMAP email account to the Samsung Email app on a Galaxy phone with Android 14.

If you have Mobile Sync enabled for your account, please use our Mobile Sync Setup on Samsung Galaxy Phone (Android 14) guide.

Do not skip any steps, and do them in order. If you skip a step or leave one unfinished, the setup will likely fail.

You need your current email address and password to add your account to the Samsung Email app on your Galaxy phone. We recommend setting up your email while your device is on Wi-Fi. If you are on 3G/4G/LTE/5G, make sure you have a strong connection and stay in one place.

The screenshots are for reference only. Please read the instructions at each step.

Part 1: Find your mail server address

You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to a Samsung Phone.

Step 1: Open webmail in your browser

Open a web browser on your computer and type webmail.yourdomain.com in the address bar. Replace yourdomain.com with your own domain name.

For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com

Type it in the address bar at the top of the browser, not in a search box (Google, Bing, Yahoo and so on). Do not type http:// or https:// in front of it.

Step 2: Find your mail server address

You will be sent to your mail server automatically.

Your mail server address is the first portion of the URL.

In this example, the mail server address is: mail.enguard.com

Step 3: Write it down

Write down your mail server address. You will need it for the steps below.

Check that your email address and password work by logging in to webmail.

If you cannot log in, ask your administrator for the correct login.

Part 2: Download the Samsung Email App

Step 5: Touch Galaxy Store

Step 6: Search for Samsung Email

Download and install the app

Step 7: Open the Email app

Step 8: Touch Allow

Step 9: Touch Other

Step 10: Complete the Email and Password fields

A) Enter your email address
B) Enter your password

Touch Manual Setup

Step 11: Touch IMAP account

Step 12: Under Incoming server

IMAP Server: enter your mail server address

Scroll down

Step 13: Under Outgoing server

SMTP Server: enter your mail server address

Set Security type to TLS

Touch Next

Step 14: Touch Allow

Step 15: Touch Allow

Step 16: Set Email sync period to All time

(if you have a large mailbox over 12GB, select a shorter time frame for better performance)

Set Email sync schedule to Auto (when received)

Touch Done

Step 17

Enter an Account name to identify this account if you plan to install multiple email accounts

Enter your name, this will be the displayed name on all outgoing messages (what recipients see)