This tutorial will show you how to setup your EnGuard email account as Mobile Sync for Push Email and Syncing of Calendar, Contacts, Tasks and Notes with our Webmail to an iPhone with iOS 26.
You must be subscribed to our Enterprise Plan or have a Mobile Sync License from us, otherwise this tutorial will not work for your iPhone. If you are on our Enterprise Plan and need us to enable Mobile Sync for your account, please email our support team before setting up your iPhone.
If you do not have MobileSync, please use the Email Setup on iPhone (iOS 26) tutorial instead.
At the time of this writing, the latest iOS version is 26.0.1, please make sure your phone is updated to the latest version of iOS to ensure the screenshots below match.
Do not skip any steps in this tutorial. Following these instructions out of order or failing to finish each step will likely result in an error or incorrect setup. You must know your current email address and password to add your account to the native Mail app on your iPhone. We highly recommend setting up your email account when your phone is connected to Wi-Fi. If you are on 3G/4G/LTE/5G, make sure you have a strong connection while being in one place and not moving around.
Screenshots are for reference only. Please read the instructions at each step.
Determine Your Mail Server Address
You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to an iPhone.
Step 1: Open a web browser on your computer and go to webmail.yourdomain.com (replace yourdomain.com with your actual domain name)
Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL.
In this example, the mail server address is: mail.enguard.com
Step 3: Please write down your mail server address, you will need it to complete the steps below.
Step 4: Test your email address and password to see if you can login
If you are unable to login, please ask your administrator to provide you with the correct information.
For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com
Do not use a search box (from Google, Bing, Yahoo, etc.) or include http:// or https:// when entering the URL into the browser's address bar.
Add Your Email Account to the iPhone Mail App
Step 5: Touch Settings
Step 6: Touch Apps
Step 7: Touch Mail
Step 8: Touch Add Account
Step 9: Type your email address
Touch Next
Step 10: Touch Microsoft Exchange
Step 11: Complete the Description field:
Enter a description for this account
Touch Next
Step 12: Touch Configure Manually
Step 13: Enter your Password
Touch Next
Step 14: Select all the options you would like to sync to our Webmail
Touch Save
Note: Calendars shared with you will only appear on your phone if you are granted Full Access.
Step 15: Go Back
Step 16: Touch the Account you just added
Step 17: Touch Mail Days to Sync
Step 18: Touch No Limit (if you have a large mailbox over 12GB, select a shorter time frame for better performance)
Go Back
Step 19: Touch Accounts to go back
Step 20: Go Back
Step 21: Threading and Signature Settings
Organize by Thread: Will group your email messages into Conversation mode. Some people like this, some people don't, you can turn it on or off here.
Signature: Set your signature for outbound emails here
Undo Send Delay: By default, sending outbound messages are delayed for 10 seconds, this gives you the opportunity to cancel the send if you changed your mind. Turn this off to have messages send immediately.
Optional Setting: Notifications
Settings for "new mail" sound and visual notifications
Step 22: If this is the first time you are using Mail, Touch Mail
If you already have other email accounts setup, skip to Step 25
Step 23: Select Protect Mail Activity
Touch Continue
Step 24: Touch Allow
Step 25: Mail Categories: we recommend to Turn OFF
Step 26: Go into Settings
Step 27: Touch Notifications
Step 28: Touch Mail
Step 28: Select Sound
If you have multiple email accounts, you can set a different sound for each account in Customize Notifications