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Create an Autoresponder

This tutorial will show you how to create an Autoresponder.

An autoresponder is also known as an auto-reply or out-of-office reply. It will automatically send a message letting any email senders know that you are not responding to email temporarily.

You can create and enable an Autoresponder for any address in the Control Panel.

Step 1: Click on the Accounts icon


Step 2: Click on the blue email address you want to create an autoresponder for


Step 3: Complete the Autoresponder section:

1) Enable Autoresponder: put a check in this box
2) Subject: type a subject
3) Message: type a message

4) Mail Forwarding (optional): You can forward incoming emails to another user while you are out of the office. By default, you will receive a copy of all new email messages in your inbox and a copy of it will be forwarded to the email address set here. Delete Message on Forward (optional): If you check this box, the system will delete all new incoming messages in your inbox and forward it to the other user (such as for maternity leave).


Step 4: Click Save
Your Autoresponder is now enabled. 


Don't forget to Disable Autoresponder when you are back in the office.

Return to the Mail Account Properties page for the email address.

1) Uncheck the Enable Autoresponder checkbox
2) Click Save