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Create a New Email Address

This tutorial will show you how to setup a New Email Address

In this example, we are creating an email address named jdoe@demo.com


Step 1: Click on the Accounts icon


Step 2: Click on the blue +Create Mail Account button


Step 3: Complete the Mail Account Properties page:

1. E-mail Address: type the first part of the email address you want to create (the part that comes before the @ symbol)
2. Select your domain name from the drop down menu
3. Type your new password twice

Secure Password Requirements:  Must contain at least 8 characters, 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character or symbol (maximum of 20 characters).  Must not contain any part of your email address, name, domain name, business name, or common words / strings (e.g. password or 123456789). Instead of using words that can be found in a dictionary, we recommend replacing some letters with symbols or numbers, for example: D1git@L rather than Digital. Complex passwords provide a higher level of security. We also recommend changing your password at least once per year, or more frequently for added protection.


Step 4: (Optional) Enter a Display Name

This will be the displayed as your name on all outgoing messages (what recipients see). It can be anything you want, first and last name, credentials, front desk, or anything that makes sense for you. If these fields are left blank, only your email address will be shown on outgoing messages.


Step 5: Other Optional Settings

Step 6: Click Save


Step 7: You will see your new email address as a blue link on the Mail Accounts page.

  • To change the password, edit display name or delete the account, simply click on the blue address link to access its settings.
  • Do not click the check-box to select the address - just click the address itself.