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Changing your password

By default, we do not allow user password changes through Webmail.

Only your administrator can change your password though our Control Panel.

This option is only available to you if your administrator enabled password changes through webmail.


Step 1: Go into Settings from the More dropdown menu.


Step 2: From the Account menu, click on Change Password


Step 3: Set the new password

A) Enter your current password

B) Enter the new password twice

Secure Password Requirements:  Must contain at least 8 characters, 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character or symbol (maximum of 20 characters).  Must not contain any part of your email address, name, domain name, business name, or common words / strings (e.g. password or 123456789). Instead of using words that can be found in a dictionary, we recommend replacing some letters with symbols or numbers, for example: D1git@L rather than Digital. Complex passwords provide a higher level of security. We also recommend changing your password at least once per year, or more frequently for added protection.

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