This tutorial will show you how to setup a Rename an Email Address. This can be useful when somebody changes their name or an email address needs to be reassigned to a new hire.
Please be aware that renaming an address does not change the password, contents, or any other settings in the account.
In this example, we are changing an email address named jdoe@youremailaccount.com to an email address named jsmith@youremailaccount.com
Next to your domain name under Your Active Products/Services, click Manage
Step 1: Click Manage Users
Step 2: Click the pencil icon for the user you want to rename
Step 3: Delete what is in the Username field and replace it with what you want to rename the address as.
You do not have to change anything else, but you may want to set a new password in the password field, and update the Display Name to reflect the new name.
Step 4: Click Save Changes
Step 5 (Optional): You may want to setup the old address name as a mail alias. This will allow the renamed address to continue receiving new emails people send to the old address name.
If you would like to do so, please follow the steps in this tutorial: Create a Mail Alias / Mail Forwarding Email Address