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Manual Email Setup in Outlook 2016/2019

This tutorial will show you how to manually setup your Enguard IMAP Email Account in Outlook 2016.


If the screenshots in this tutorial do not match what you see, you may have Version 1708, please use this tutorial instead.

Screenshots are for reference only. Please read the instructions at each step and do not use the information in the screenshots.


Choose your starting point: 




Determine Your Mail Server Address

You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to mobile devices or third party desktop applications. 

So, first let's determine your mail server address.


Step 1: Open a web browser on your computer and go to webmail.yourdomain.com

Replace yourdomain.com with your actual domain name.

For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com.
Do not use a search bar or include http:// or https:// when entering the address into the browser's url bar.


Step 2: You will automatically be redirected to your mail server.

Your mail server address is the first portion of the URL, right before /Login.aspx.
In this example (below) the mail server address that we were redirected to is mail3.entrvst.com.


Step 3: Please write down your mail server address, you will need it to complete the steps below.



If you are adding an email account to Outlook for the first time 


If you see this prompt, name the profile (we suggest Outlook) and click OK.

Skip to Account Setup Details




If you are adding an additional email account to Outlook:


Step 1: Click the File tab.



Step 2: Click Add Account.




Account Setup Details


Step 1: Input email address and select manual setup.

1) Input your full email address
2) Click Advanced Options
3) Check Let me set up my account manually
4) Click Connect




Step 2: Select IMAP



Step 3: Complete the IMAP Account Settings:

1) Enter your mail server address
2) Set Port 993
3) Select SSL/TLS from the dropdown
4) Enter your mail server address
5) Set Port 587
6) Select STARTTLS from the dropdown
Click Next


Step 4: Input your password, then click Connect

On the next screen click done. Congratulations, your address is installed!



Disable Outlook Junk Filter



Step 1: Click on the Junk (drop-down) and select Junk E-mail Options...



Step 2: Select No Automatic Filtering, then click OK.