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Email Setup on Outlook 2019 / Microsoft 365

This tutorial will show you how to setup your EnGuard IMAP Email Account in Outlook 2019Microsoft 365.

Screenshots are for reference only. Please read the instructions at each step.


Determine Your Mail Server Address

You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to an Outlook. 

Step 1: Open a web browser on your computer and go to webmail.yourdomain.com (replace yourdomain.com with your actual domain name)
For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com
Do not use a search box (from Google, Bing, Yahoo, etc.) or include http:// or https:// when entering the URL into the browser's address bar.


Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL.
In this example, the mail server address is: mail.enguard.com


Step 3: Please write down your mail server address, you will need it to complete the steps below.


Step 4: Test your email address and password to see if you can login
If you are unable to login, please ask your administrator to provide you with the correct login.


Step 5: If you are adding an email account to Outlook for the first time, you will see this prompt.
Enter your email address
Click Connect


If you are adding an additional email account to Outlook, click on File


Click Add Account


Step 6: Select IMAP


Step 7: Fill in the following details.
A) Enter your mail server address
B) Enter Port: 993
C) Encryption Method: SSL/TLS
Enter your mail server address
E) Enter Port: 587
Encryption Method: STARTTLS
Click Next


Step 8: Enter your password 
Click Connect


Step 9: Click Done