This tutorial will show you how to manually setup your Entrvst IMAP Email Account in Outlook 2016.
If the screenshots in this tutorial do not match what you see, you may have Version 1708, please use this tutorial instead.
Screenshots are for reference only. Please read the instructions at each step and do not use the information in the screenshots.
Choose your starting point:
- Determine your Mail Server Address
- Adding an account to Outlook for the first time
- Adding an additional account to Outlook
- Account Setup Details
- Disable Outlook Junk Filter
Determine Your Mail Server Address
You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to mobile devices or third party desktop applications.
So, first let's determine your mail server address.
Step 1: Open a web browser on your computer and go to webmail.yourdomain.com
Replace yourdomain.com with your actual domain name.
For example, if your email address is email@example.com, you would type in webmail.xyzhealth.com.
Do not use a search bar or include http:// or https:// when entering the address into the browser's url bar.
Step 2: You will automatically be redirected to your mail server.
Your mail server address is the first portion of the URL, right before /Login.aspx.
In this example (below) the mail server address that we were redirected to is mail3.entrvst.com.
Step 3: Please write down your mail server address, you will need it to complete the steps below.
If you are adding an email account to Outlook for the first time
If you see this prompt, name the profile (we suggest Outlook) and click OK.
Skip to Account Setup Details
If you are adding an additional email account to Outlook:
Step 1: Click the File tab.
Step 2: Click Add Account.
Account Setup Details
Step 1: Input email address and select manual setup.
1) Input your full email address
2) Click Advanced Options
3) Check Let me set up my account manually
4) Click Connect
Step 2: Select IMAP
Step 3: Complete the IMAP Account Settings:
1) Enter your mail server address
2) Set Port 993
3) Select SSL/TLS from the dropdown
4) Enter your mail server address
5) Set Port 587
6) Select STARTTLS from the dropdown
Step 4: Input your password, then click Connect
On the next screen click done. Congratulations, your address is installed!
Disable Outlook Junk Filter
Step 1: Click on the Junk (drop-down) and select Junk E-mail Options...
Step 2: Select No Automatic Filtering, then click OK.